The guarantee charter
The Fermob guarantee
- All Fermob furniture protected with the Very High Protection Treatment is guaranteed for three years against corrosion or other forms of deterioration. The Very High Protection Treatment is applied as standard to all our premium products. It can, however, be applied to any Fermob product upon specific request and subject to certain conditions.
- All Fermob furniture protected with the High Protection Treatment is guaranteed for two years against corrosion or other forms of deterioration.
The Fermob guarantee does not cover the following:
Like the furniture, Fermob accessories (cushions, spike-lights, rugs etc.) are designed to last, based on a careful selection of materials.
- Acrylic textiles and PVC are guaranteed for 2 years against UV, wear and tear, mould and tearing.
- The reticulated foam stuffing is also guaranteed against mould for 2 years.
- All metal accessories are supplied with a high protection treatment which is guaranteed against corrosion and other forms of deterioration for 2 years subject to the same conditions and exclusions as furniture.
- Deterioration caused by failure to observe storage and maintenance instructions, which can be found on each accessories article page, is not covered by the guarantee.