Customers have a direct access to your world as soon as they walk through the door: no waiting, no frustration.


Informed, reassured, confident: your customers are delighted and serene.

  • We are creating your app
  • Quick availability
  • QR code provided
  • Full training of your team
  • No tablets or additional electronical equipment needed
  • Assistance helps 7/7

  • The app is available from their mobile.
  • Without downloading

  • Need to change? Update easily and quickly the pictures, the texts, and videos of your app
  • Free your team! The information about your institution can be consulted with a simple click: your employees have more time to build a qualitative relationship with your customers!

“The launching of Welcome Smart Service is fully in line with Fermob’s vision and anticipate our future levers for growth on the Contracts markets.


Suggest, with an international dimension, and a permanent willingness for innovation, to individuals as well as professionals, a smart range of outdoor products with creative added value, under our brand and within the respect for our values and our French culture.”


Bernard Reybier